Here are some of my thoughts on conducting an effective training session. These are my views based on my personal experiences with conducting various training sessions.
The main thing is that as a trainer you must feel that you have given your audiences the best you can. The audience must feel that their time was well spent and should feel that they are benefited by the training. Important thing here is that the trainer must believe in what he is training. A person cannot give something that he does not have or believe.
NFL Legend George Halas said “Nobody who ever gave their best never regretted it.”
The key to effective training is Preparation and Presentation. These are the two ingredients for a training session to be successful.
Good preparation will show that you valued your audience and their time.
1. Training Material:
Long before you walk into the room for the training session, determine who your audiences are and how they should be benefited by the training. First get your points down and based on it collect the data and create the slides to illustrate the presentation. While you are working on the training material go over the draft many times to make sure everything that is being presented makes sense. This part will take most of the time .(The actual time may depend upon the actual volume of the training material.)
2. Do a Dry Run:
Do a dry run, preferable aloud in front of a mirror pretending as if you are in front of the audience. Make sure that you check the timing to see how long the whole presentation takes. If possible request a good friend to listen to your presentation and request their honest feedback. This will be of great value as they can identify some areas where you could do better or could be doing something differently.
On the day of the training take sometime to go over the training material one more time. This will boost your confidence level knowing that you are well prepared.
Be at the training location a little early. Go around the room and make yourself comfortable. Make sure that the presentation equipment such as the public address system and the overhead projection system are working as designed. Get the feel of the stage or the podium.
1. Connect with your audience:
As the audiences walk into the room take time to go around and introduce yourself. Greet the audience with a firm handshake and a friendly smile. Request the audiences to introduce themselves. This will help you to connect with your audience. Connecting with the audience is very important. It will make the audience feel special and make their training experience memorable. The relationships that you establish during these training sessions can go a long way.
An example we can see from the Holy Bible on how Jesus Christ connected with His audiences irrespective of the size of the crowd. He never failed to see faces whether it was a woman who dropped a little into the offering box or the tax collector who was sitting on a tree. He did not fail to connect and at the same time delivered His agenda.
Be intentional and honest with the delivery.
When you start the training session greet the audience with a pleasant smile and introduce yourself. Provide the audience an overview of the training session and tell them how they will be benefited by the session.
Get the attention of your audience. Hook them by describing a realistic situation, or use an anecdote. Illustrate some personal examples or share some stories from your own experience and tell them how you learned from those experiences. Illustrate some scenarios that would create a paradigm shift which would help the audience get a better understanding of the concepts that are being presented.
Identify the strengths of the audience and appreciate them for what they know and do right. You can call them by name if you happen to know them. In this way you will add value to them. Remember to always treat your audience with respect and dignity. Make their training experience memorable.
Identify opportunities where the training could help them get better. Take time to explain how things work and why some established processes and procedures are in place.This will help them to get a better understanding of the concepts and procedures.
Be open for any opportunities or suggestions that might come up during the training session. Take time to answer the questions from the audiences. If there are any questions for which you may not know the answer, tell the person honestly that you do not know the answer and assure that you will follow-up with them after the session. Make a note of their name, contact information and their question and get back to them with the answers.
Thank the audience for their time. Ask them to provide their honest feedback on how they were benefited by the training session and request their suggestions on how it can be improved in the future. Take this feedback and apply as needed as this will help the future training sessions get better.
Points to Remember:
1.Good preparation will show that you valued your audiences time and money.
2.The relationships that we have created while training will go a long way in our career.
3.Good training will help people do their jobs better and will help their organization in the long run.
4. A good trainer will increase his influence and this can help in leading better. Remember that leadership is influence.
5. Always act with integrity and be consistent. Add value to people and it will add value back to you.
As a trainer you must have a satisfaction and feel that you have given your best to your audiences.
I strongly believe that if we do what we can, with what we have, wherever we are, then God will not leave us where we are. He will increase what we have, to be a blessing to many others.
Remember that the training does not end with the training sessions but it will go a long way. The people who were trained are going to take this information and provide direction to other people.
Do your BEST and make a DIFFERENCE!